- A 24 hour notice period is required for cancellations and rescheduling
- If a treatment is not cancelled 24 hours prior, 50% of the treatment fee will apply and we reserve the right to charge your credit card / redeem your voucher accordingly.
- Please arrive 15 minutes prior your treatment to complete your consultation card and for a professional consultation.
- We suggest the you arrive 60 minutes prior to your treatment/s to make use of our unisex spa facilities including the Steam Room, Sauna, Jacuzzi Bath and Outdoor Pool.
- We provide a towel, robe and slippers, for your use in our facility area.
- Kindly bring your bathing costume for use of spa facilities.
- Late arrival will result in reduction of treatment time, whilst the full treatment fee will apply.
- Please inform your therapist if you are pregnant, have any allergies, medical conditions or use any medication.
- All prices and information is subject to change without notice.
- PURE day spa is not responsible for any theft, damage, loss or misfortune that may occur.
- Ensure your cellular phone and electronic devices are switched off during treatments and on silent in other spa areas.
- Gift vouchers are valid for three years and only valid for treatments.
TUESDAY TO FRIDAYS 8AM - 6PM
SATURDAY 9AM - 5PM
SUNDAY 9AM - 1PM | PUBLIC HOLIDAYS & AFTER HOURS ON REQUEST